I hope you don't treat your clients this way

Last week, I responded to an ad for a position that I'm both very interested in and very qualified for. It's a position with a marketing firm that would be attached to one of their clients, a big name in the crafting industry.* I got a call at the end of the business day on Tuesday, when I was busy picking up the kids, and the caller left a message that she was from this company and would like to schedule an interview with me. Rather than trying to return the call with two toddlers underfoot, I waited until first thing Wednesday morning. I got put through to voicemail, left a message with my name number and the reason I was calling (you called me for X position, I'm really interested, let's schedule). Left another message late Wed. afternoon, then again Thursday afternoon. I hadn't heard anything back by yesterday evening, so I sent an email to Ask a Manager, a great blog that I found through Recessionwire.

She responded right away (which was really awesome -- I know she's super busy and really didn't expect her to...I was more asking in case it happens again, because this is the second time I've had this "we'd like to schedule an interview but we'll never call you back" thing happen) with some pretty good insight and advice. And the commenters agreeing with me (and her) that regardless of the situation, it's really out of line to not return my call or at least email me has made me feel like I'm not crazy for being a little annoyed at this. I went ahead and left another voicemail this morning and reiterated that I'm a great candidate, really interested, etc. and asking her to keep me in mind if they don't find the right match with the people they're interviewing now, but I've pretty much written it off.

Now I'm focusing on the job I applied for last night -- a customer service position with a yarn company. Seriously, how perfect would I be for that?


* I'm being deliberately vague here, just in case something comes of it.

posted by Laura Y. @ 10:16 AM